When you use this site you agree to be bound by the Terms and Conditions, which shall form a legal agreement between you and us.
We do not warrant that the website, its content or the server that makes it available, are error or virus free or free of other harmful components.
We will not be liable, in any event, for any loss or damage (whether direct or indirect, including loss of profits or any consequential loss) resulting from or in any way connected with your use of this website whether caused by negligence or otherwise.
You acknowledge that all content including but not limited to, software, text, sound, photographs, images, designs, graphics, illustrations, video or material distributed by us via e mail, is protected by copyrights, trademarks, patents or other property rights and laws.
Links to other websites may be provided however the content of these sites is not under our control. Any links are not an endorsement of such sites and are intended for your convenience only.
In the case of persons under the age of 18 years of age, by using the site and or making a purchase you are confirming that you have received the consent of a parent or guardian.
The Elite Group reserves the right to change the terms or use or policies regarding the use of the website at any time and without notice including price, delivery times and availability. Any such changes will be posted here in an updated version of the Terms and Conditions.
The information contained on this site is not intended to constitute an offer to sell or a solicitation of any product or service supplied by us or by any company that is affiliated or related to us.
The Shop reserves the right to decline orders for bulk or high value purchases.
You can change or cancel an order up until it is dispatched. If you are unsatisfied with your product, please return it to us. If returned with the tags still attached, in its original packaging, with a copy of the invoice or receipt, and in the same condition in which you received it within 7 days we will issue you with a full refund (excluding postage).
If there is a fault with a product and you report it to us within 24 hours of purchase/delivery we will replace it for you subject to availability. If this is not possible we will issue you with a full refund including. postage.
Please note that any personalised or special order item cannot be returned unless it is due to a manufacturing fault.
If any manuals, safety instructions, moulding instructions, washing instructions or operating instructions are issued with the product you agree to read and follow exactly and carefully all the terms contained therein at all times.
We will endeavour to despatch all orders as soon as possible subject to stock availability. We do not dispatch goods on Saturdays or Sundays. Sometimes delays occur that are beyond our control so all delivery times are an approximation.
Governing law and jurisdiction
This website is controlled and operated by The Elite Group from its registered Head Office in London. We make no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. All Terms and Conditions contained on this web site shall be governed by and constructed in accordance with English and Welsh law. By using this website, you hereby submit to the exclusive jurisdiction of the courts of England & Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this website.
Nothing in these terms shall in any way be deemed to restrict or affect your statutory rights under English and Welsh law.